At DigiExpress, attracting great talent is only the beginning. We're looking for someone to shape how we hire, welcome, and engage our people.

In this role, you'll work closely with business leaders to build stronger hiring practices, enhance candidate and employee experiences, and develop people initiatives that support our technology-driven logistics business.

Key Responsibilities

Talent Acquisition Strategy & Delivery

• Develop and execute talent acquisition plans aligned with business needs, workforce priorities, and approved hiring requirements.
• Lead and continuously improve end-to-end recruitment processes, including sourcing, screening, interviewing, assessment, selection, and offer management.
• Guide and support recruiters through functional leadership, establish recruitment standards, and monitor hiring performance and service quality.
• Manage recruitment channels, Applicant Tracking Systems (ATS), job boards, referral programs, and external recruitment partners.
• Lead recruitment for key and senior-level positions, ensuring effective stakeholder management and confidentiality.
• Collaborate with hiring managers and HR Business Partners to prioritize hiring needs and identify internal talent opportunities.

Employer Branding & Candidate Experience

• Develop and implement employer branding initiatives that reflect DigiExpress's culture, values, and Employee Value Proposition (EVP).
• Improve candidate experience through transparent communication, efficient interview coordination, and timely feedback throughout the recruitment process.

People Experience & Employee Lifecycle

• Design and implement people experience initiatives to improve employee engagement, satisfaction, and retention.
• Identify gaps in employee experience through surveys, feedback sessions, interviews, and HR data analysis.
• Collaborate with relevant teams to improve onboarding and offboarding experiences and ensure consistency across employee touchpoints.

Insights & Continuous Improvement

• Define and monitor recruitment and people experience KPIs, including time-to-fill, quality of hire, offer acceptance rate, candidate satisfaction, and employee experience indicators.
• Analyze recruitment and employee feedback data to identify improvement opportunities and implement actionable solutions.
• Prepare regular reports and insights on recruitment performance, employer branding effectiveness, and people experience initiatives.

Requirements

• Bachelor's or Master's degree in Human Resources, Business Administration, Management, Industrial Engineering, Psychology, or a related field.
• Minimum 5 years of relevant experience in Talent Acquisition, Recruitment Management, People Experience, or related HR functions.
• Strong experience managing end-to-end recruitment for specialist, professional, and managerial positions.
• Experience leading recruitment teams or providing functional guidance to recruiters.
• Good understanding of employer branding, Employee Value Proposition (EVP), and candidate experience management.
• Familiarity with employee engagement, employee experience, and employee lifecycle management.
• Hands-on experience with ATS, recruitment platforms, and sourcing tools.
• Ability to analyze recruitment and people experience metrics and translate insights into actionable improvements.
• Strong stakeholder management, communication, negotiation, and conflict-resolution skills.
• Excellent planning, prioritization, and problem-solving abilities.
• Ability to manage multiple projects and collaborate effectively with cross-functional teams in a fast-paced environment.

Preferred Qualifications

• Experience in large-scale, operational, or rapidly growing organizations.
• Experience in organizational transformation, integration, or change management.
• Experience designing and implementing employer branding and people experience programs.