Great teams grow when people have the opportunity to learn, develop, and perform at their best.

At DigiExpress, you'll help shape how we develop talent, strengthen leadership capabilities, and manage performance. Working closely with business leaders, you'll design and implement learning and development initiatives that drive meaningful improvements across the organization.

In this role, you'll take ownership of key learning, talent development, and performance management initiatives, contributing to a culture of continuous growth, feedback, and accountability.

Key Responsibilities

Learning Strategy & Capability Building

• Develop and implement learning and talent development strategies aligned with organizational goals and business priorities.
• Collaborate with HR Business Partners and managers to identify learning needs and address organizational capability gaps.
• Design and implement leadership development programs, competency frameworks, and employee development initiatives.
• Manage relationships with external training providers, consultants, and development partners.
• Oversee learning and development budgets and ensure efficient allocation of resources.

Performance Management

• Design, implement, and continuously improve performance management processes, including goal setting, performance evaluations, feedback, and coaching.
• Coordinate performance calibration sessions and support managers in conducting effective performance reviews and feedback discussions.

Talent, Careers & Succession

• Identify high-potential employees and develop talent development programs, career development plans, and succession planning initiatives.
• Develop frameworks to align employee development with career progression and promotion opportunities, in collaboration with organizational development stakeholders.

Measurement & Culture

• Define and monitor learning and development KPIs to evaluate program effectiveness and identify improvement opportunities.
• Prepare regular reports and insights on learning, talent development, and performance management activities.
• Promote a culture of continuous learning, feedback, accountability, and professional development across the organization.

Requirements

• Bachelor's or Master's degree in Human Resources Management, Organizational Psychology, Business Administration, or a related field.
• Minimum 5 years of relevant experience in Learning & Development, Talent Management, or Organizational Development.
• Proven experience designing and implementing learning and talent development programs.
• Strong knowledge of performance management systems, performance calibration, and employee development processes.
• Experience in talent identification, succession planning, and career development frameworks.
• Familiarity with competency models, leadership development, and learning needs assessment.
• Ability to define, analyze, and monitor HR and learning-related KPIs.
• Experience managing training budgets and collaborating with external learning providers.
• Strong analytical, problem-solving, and strategic-thinking skills.
• Excellent communication, stakeholder management, and cross-functional collaboration skills.
• Strong organizational skills, ownership, and ability to manage multiple initiatives in a fast-paced environment.

Preferred Qualifications

• Experience working in large-scale, multi-site, or rapidly growing organizations.
• Familiarity with Learning Management Systems (LMS) and HR analytics tools.